This is the heart of service delivery at the health facility, it receives all kinds of patients and screens patients i.e. those to be referred as out-patients and those to be admitted. The out-patients have a turnaround time of approximately 1 hour, it comprises of 3 clinicians and two medical doctors who see patients. The outpatient department has a consultation room, a waiting room, a pharmacy and an emergency room.
Working Hours
The department works from 8am to 8pm, 7days a week. The department receives approximately 350 patients monthly and the major cases handled throughout the month include; Malaria, Anemia, Respiratory tract infections, Diabetes meritus, Accidents, Urinary tract infections, Hypertension, Pneumonia and others.
Activities
Taking the patients particulars i.e. name, age, village etc.
Taking anthropometric measurements on patients i.e. weight, height etc.
Directing patients to where they are supposed to go i.e. too doctors, clinical officers, cashier, ultrasound scan etc.
Receiving emergency patients as fast as possible i.e. accident victims.
Registering patients who come for routine counseling test
Counseling patients about their conditions
Ensuring that all patients at the OPD are attended to.
Allaying anxiety of all patients and relatives with terrifying conditions